Privacy Policy

1. Introduction

This Privacy Policy explains how Kingcraft Technologies LTD ("Company", "we", "our", or "us") collects, uses, stores, and protects personal data when you use this website (the "Site") and any related services (collectively, the "Services").

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the UK GDPR.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Name
• Email address
• Phone number (if provided)
• Any information you submit via forms or communications

b. Technical and Usage Data

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and interaction data
• Date and time of access

c. Communication Data

• Messages sent through contact forms or email
• Support requests and related correspondence

d. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and user experience. See Section 9 for details.

3. How We Use Your Information

We use your data for the following purposes:

a. Providing Services

• Responding to inquiries and requests
• Operating and maintaining the Site
• Delivering requested information or services

b. Improving the Site

• Analyzing usage and performance
• Enhancing functionality and user experience

c. Communication

• Sending responses, updates, or important notices
• Providing support

d. Legal Compliance

• Complying with legal obligations
• Preventing fraud or misuse
• Enforcing our Terms of Use

e. Marketing (if applicable)

• Sending updates or promotional content (only with your consent)
• You may opt out at any time

4. Legal Basis for Processing

We process personal data based on:

• Consent — where you have provided it
• Legitimate Interests — to operate and improve our services
• Legal Obligations — where required by law
• Contractual Necessity — where processing is required to respond to your request

5. Sharing of Information

We may share your data with:

a. Service Providers

Third-party providers who assist with:

• Website hosting
• Email communication
• Analytics

These providers are required to protect your data and use it only for specified purposes.

b. Legal Requirements

We may disclose information if required by law or to protect rights, safety, or property.

c. Business Transfers

In the event of a merger or sale, data may be transferred to a new entity under similar protections.

d. With Your Consent

We may share data where you explicitly agree.

We do not sell personal data.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes described in this Policy
• Comply with legal obligations
• Resolve disputes

Retention periods vary depending on the type of data.

7. Data Security

We implement appropriate technical and organizational measures, including:

• Secure data storage and transmission
• Access controls
• Monitoring and protection against unauthorized access

However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing in certain cases
• Object to processing
• Request data portability

To exercise your rights, contact: support@kingcraftech.com

9. Cookies

We use cookies to improve functionality and user experience.

Types of cookies we use:

• Essential – required for operation of the Site
• Analytics – help us understand usage
• Functional – remember preferences

You can manage or disable cookies through your browser settings.

10. International Data Transfers

Your data may be processed outside your country of residence. Where required, we ensure appropriate safeguards are in place in accordance with applicable laws.

11. Children's Privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Policy.

13. Contact Information

If you have any questions about this Privacy Policy or your data: